The Professional Audio Tech Portal (“Service”) is a website where system integrators, dealers, and other professional users can download product-related information, firmware and software, which is published and maintained by the Yamaha subsidiary for your country or region as set out below (“Yamaha”).

You can check the Yamaha subsidiaries for your country or region here:

You can use the Service by accessing https://business.member.yamaha.com/ww/audio/tech_portal/ (“Website”).

This Professional Audio Tech Portal Terms of Use Agreement ("Agreement") constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "user"), and Yamaha concerning your access to and use of the Service.

Please carefully read this Agreement before using the Service.

If you do not agree to the terms of this Agreement, please do not use the Service.

The Service is directed exclusively at natural or legal persons or partnerships with legal personality that acts in exercise of their trade, business or profession, not at end-consumers. Consumers may not enter into the Agreement. Yamaha may therefore request that you provide us with sufficient proof of your entrepreneurial status, e. g. by stating your VAT ID number or other suitable proof. You shall give the information required for proof completely and truthfully on request.

Yamaha provides access to the Service to you in the respective current version via the internet for the duration of this Agreement. The Service is a website where system integrators, dealers, and other professional users can download product-related information, firmware and software.

Use of the Service requires you to register for a Yamaha Music ID for Business account on Yamaha’s website, for which separate terms of use apply. These terms can be found under https://business.member.yamaha.com/ww/terms_of_use/index.html.

Yamaha may make changes to the Service at short notice, or without prior notice, where this is necessary to maintain or secure the Service. Yamaha may update and further develop the Service at its own discretion, under consideration of your interests in the Service. Yamaha is entitled to modify the Service within reasonable scope without prior notice. Yamaha will notify you of significant changes to the Service with reasonable notice.

You may not store or use any illegal content in the Services that violates applicable laws or rights of third parties. You remain responsible for data entered and maintaining any backups of your data. You must check any data and information used with the Services for viruses or other harmful components before uploading them to the Services, and you agree to use state of the art virus protection programs where applicable.

You acknowledge and agree that this Service, including, without limitation, the text, software, scripts, graphics, photos, sounds, digital images, audio clips, music, data, digital audio files and the like ("Materials") and the registered and unregistered trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to Yamaha, subject to copyright and other intellectual property rights under Japan and foreign laws and international conventions.

Yamaha grants you the non-exclusive and non-transferable right to use the Service designated in this Agreement for the duration of the Agreement within the scope and of and only as intended in the Service Description. With respect to Materials made available for download, such as firmware and software (“Downloadable Materials”), Yamaha grants you a further limited, non-exclusive, non-transferable license to download, install, and use such Downloadable Materials solely for the purpose of installing, configuring, supporting, and servicing Yamaha products for you and your end customers in the ordinary course of your business. Materials on the Service are provided to you AS IS. Except for the license expressly granted herein, the Materials may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.

Yamaha reserves all rights not expressly granted in and to the Service, Marks and the Materials. You are not entitled to make the Service available to third parties for use and may not sublet the Service.

You agree not to circumvent, disable or otherwise interfere with security related features of the Service, digital services or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Service or the Materials therein.

This Service may include third-party software (including open source software). When Yamaha indicates that software is third-party software, you shall use such software in accordance with the applicable license terms accompanying the software, and Yamaha shall not be liable for any third-party software.

In the Service, your feedback, ideas, and comments on the Service (“Feedback”) may be sent to Yamaha.

You agree to grant to Yamaha a worldwide, non-exclusive, royalty-free license to use, for the duration of the Agreement, your Feedback sent to Yamaha through the Service as well as any invention, device, or creation that may be contained in such Feedback are transferred to Yamaha in any way, including, but not limited to incorporating it into products or other existing products or services of Yamaha.

Yamaha reserves the right but does not undertake the obligation to: (a) monitor the Service for violations of this Agreement; (b) take appropriate legal action against anyone who violates applicable laws or this Agreement, including, without limitation, reporting you to local, national, or international law enforcement authorities; and (c) to otherwise manage the Service in a manner designed to protect the rights and property of Yamaha and others.

Without limiting any other provision of this Agreement, Yamaha reserves the right to terminate the accounts of infringers without notice. Yamaha is entitled to immediately block your use of the Service, and any related services offered by Yamaha, if there is reasonable suspicion that you use the Service illegally and/or infringe the rights of third parties. A reasonable suspicion for an illegality and/or a violation of rights exists in particular if courts, authorities and/or other third parties inform Yamaha thereof. Yamaha will undertake to notify you of such action. Yamaha will lift the suspension if and as soon as the suspicion is invalidated.

You require a Yamaha Music ID for Business account to use the Service. Separate terms and conditions apply for this account. These terms can be found under https://business.member.yamaha.com/ww/terms_of_use/index.html. For instructions on how to sign in, please refer to the Yamaha Music ID for Business FAQ page.

The Service is currently a free offer by Yamaha. Yamaha reserves the right to charge for the Platform or any part thereof in the future. You will be informed about this with reasonable notice.

9.1 YOUR USE OF THIS SERVICE IS AT YOUR SOLE RISK.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

YAMAHA MAKES NO WARRANTY THAT (A) THE SERVICE PROVIDED BY OR THROUGH THIS WEBSITE OR LINKED WEBSITES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICE PROVIDED BY OR THROUGH THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY CONTENT, PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, (E) ANY ERRORS IN THE SOFTWARE RELATING TO THE SERVICE WILL BE CORRECTED, OR (F) THAT THE SERVICE PROVIDED BY OR THROUGH IT WILL BE FREE FROM VIRUSES, HARMFUL SOFTWARE OR OTHER DEFECTS.

YOU USE THIS SERVICE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, INCLUDING, WITHOUT LIMITATION, PERSONAL DIGITAL ASSISTANTS, SMART PHONES, NOTEBOOKS, NOTEPADS, OR ANY SIMILAR DEVICES, OR LOSS OF DATA OR DATA CORRUPTION THAT RESULTS FROM THE USE OF THIS SERVICE.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM YAMAHA OR THROUGH OR FROM THE SERVICE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.

YAMAHA SHALL NOT GUARANTEE THAT AN IDEA OBTAINED FROM YOUR FEEDBACK IS NECESSARILY MATERIALIZED, THEREBY PROVIDING THE MATERIALIZED SERVICE.

SOME COUNTRIES, PROVINCES, TERRITORIES, STATES OR GEOPOLITICAL REGIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMERS OR PORTIONS OF THEM MAY NOT APPLY TO YOU.

YOUR LEGAL RIGHTS MAY VARY FROM JURISDICTION TO JURISDICTION.

9.2 LIMITATION OF LIABILITY.

IN NO EVENT SHALL YAMAHA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, FORESEEN OR UNFORESEEN, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF TIME OR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF YAMAHA OR ITS SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND HOWEVER ARISING, INCLUDING NEGLIGENCE), RESULTING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE AND/OR ANY CONTENT ON THE WEBSITE.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, IN NO EVENT WILL YAMAHA'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER BE IN EXCESS OF ¥10,000.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, YAMAHA'S LIABILITY IN THOSE JURISDICTIONS SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

YOU AGREE TO THESE REMEDIES AND WAIVE ANY RIGHTS CONTRARY TO THESE REMEDIES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IF YOU ACCESS OR USE THE SERVICE.

9.3 Indemnification.

You agree to defend, indemnify and hold harmless Yamaha, its officers, directors, employees, affiliates, licensees, partners, subsidiaries and agents, third parties and service providers acting on Yamaha's behalf ("Indemnified Parties") from and against any and all claims, actions, losses, demands and liability costs and expenses (including without limitation reasonable legal and accounting fees), arising from: (a) your use of this website or the Service; (b) your breach of this Agreement; (c) any breach of your representations and warranties set forth herein.

Yamaha, at your expense and Yamaha's discretion, may provide notice to you of Yamaha's election to assist you in defending any such claim, suit or proceeding, but doing so will not excuse you from your indemnity obligations.

You agree to pay reasonable attorney and expert witness fees and costs incurred by Yamaha or its agents or service providers in enforcing this provision.

9.4 Release.

You remise, release, acquit, satisfy, and forever discharge Yamaha, its officers, directors, employees, affiliates, licensees, partners, subsidiaries and agents, third parties and service providers acting on Yamaha's behalf and each of them from any and all causes of action, claims for relief, lawsuits, charges, complaints, debts, liens, contracts, agreements, promises, liabilities, demands, damages, losses, rights, benefits, obligations, attorneys' fees, costs or expenses of any kind or nature whatsoever, in law, equity or otherwise which you ever had, have or may have related in any way to your use of the Service and from all manner of actions, causes of action, claims, suits, debts, covenants, contracts, controversies, agreements, promises, claims, and demands you may or may not have or ever had, from the beginning of time.

The use of the Service is further governed by the Yamaha Music ID for Business Privacy Policy and the Yamaha Music ID for Business Cookie Policy. These policies describe in detail which categories of personal data are processed, for which purposes the processing takes place, and the rights granted to data subjects.

Yamaha processes personal data exclusively within the scope defined by these policies and does not use data beyond the purposes and procedures outlined therein. The use of cookies and comparable technologies in the Service likewise follows the Yamaha Music ID for Business Cookie Policy.

You shall maintain in confidence, shall not disclose or divulge to any third party and shall not use for any purpose other than the performance of this Agreement, any and all of Yamaha’s information disclosed to or acquired by you in connection with this Agreement as confidential information.

However, the confidential information shall not include:

(i) information in the public domain at the time of disclosure thereto;

(ii) information which was already known by you without any obligation of confidentiality at the time of disclosure thereof;

(iii) information which entered the public domain through no fault of you;

(iv) information disclosed to you by a third party entitled to make such disclosure; or

(v) information independently developed by you.

Your confidentiality obligations under this Agreement shall continue for a period of three (3) years after the termination or expiration of this Agreement.

Any disputes arising from or related to the use of the Service or this Agreement shall be governed by the laws listed below according to your country or region of residence. The exclusive jurisdiction for any disputes arising from or related to the use of the Service or this Agreement shall be the court/dispute resolution authority in the city listed below according to your country or region of residence.

You can check the choice of law and forum for the Yamaha subsidiary for your country or region here.

This Agreement shall remain in full force until terminated by either party with two weeks prior written notice (email is sufficient). The Service requires mandatory a valid Yamaha Music ID for Business account. This Agreement will terminate automatically with immediate effect if your Yamaha Music ID for Business account is terminated for any reason.

The parties’ right to terminate the Agreement for cause without notice remains unaffected. Such cause exists if the terminating party, taking into account all circumstances of the individual case and weighing the interests of both parties, cannot reasonably be expected to continue the contractual relationship until the agreed termination or until the expiry of the regular notice period of two weeks. Once the Agreement has been terminated, Yamaha will delete your user account and any data provided by you; we may retain data that belongs to your organization. Additionally, data subject to retention requirements may be retained.

In no event shall Yamaha be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, act of God, acts or orders of governmental authorities, fire, flood, typhoon, tidal wave, or earthquake, war (declared or not), rebellion, riots, strikes, work stoppages, accidents, terrorism, civil or military disturbances, pandemic, nuclear or natural catastrophes, interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.

Yamaha will notify all users with whom it maintains account information of such modifications.

Any and all changes to this Agreement will also be reflected on this Website and will be applied with your prior acceptance, which you give implicitly by continuing to use the Service after being noticed.

In case of factual or legal developments that (a) were unpredictable for Yamaha at the time of entering into the contract, (b) Yamaha did not cause and cannot influence and (c) require adaptation of these terms, Yamaha may, with due consideration to your reasonable interests, amend, supplement or replace this Agreement. The same applies in case Yamaha introduces new products or features that require a contractual arrangement.

When you visit this Website or send e-mails to us, you are communicating with us electronically.

You consent to receive communications from us electronically.

Yamaha will communicate with you by e-mail or by posting notices on this Website.

All agreements, notices, disclosures and other communications that Yamaha provides to you electronically will satisfy any legal requirement that such communications be in writing.

This Agreement constitutes the entire agreement between you and Yamaha regarding the use of the Service.

This Agreement supersedes any and all previous proposals, negotiations, writings and other communication between you and Yamaha.

The failure of Yamaha to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.

This Agreement will be binding upon and inure to the benefit of each party and their respective assigns.

You may not assign your rights under this Agreement to any third party; Yamaha may assign its rights under this Agreement with your prior consent. In this respect, you agree that such assignment will release Yamaha from its rights under the Agreement for the future.

This Agreement operates to the fullest extent permissible by law.

If any provision or part of a provision of this Agreement is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.

The provisions herein dealing directly or indirectly with intellectual property, disclaimers of warranties, limitation of liability, compliance with laws and regulations, security, dispute resolution and use restrictions and prohibitions continue to apply and shall survive the termination or expiration of any relationship between you and Yamaha.

Last modified: 2026-06-30