The Professional Audio Tech Portal (“Service”) is a website where system integrators, dealers, and other professional users can download product-related information, firmware and software, which is published and maintained by the Yamaha subsidiary for your country or region as set out below (“Yamaha”).

You can check the Yamaha subsidiaries for your country or region here:

You can use the Service by accessing https://business.member.yamaha.com/ww/audio/tech_portal/ (“Website”).

This Professional Audio Tech Portal Terms of Use Agreement ("Agreement") constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "user"), and Yamaha concerning your access to and use of the Service.

Please carefully read this Agreement before using the Service.

If you do not agree to the terms of this Agreement, please do not use the Service.

The Service is directed exclusively at natural or legal persons or partnerships with legal personality that acts in exercise of their trade, business or profession, not at end-consumers. Consumers may not enter into the Agreement. Yamaha may therefore request that you provide us with sufficient proof of your entrepreneurial status, e. g. by stating your VAT ID number or other suitable proof. You shall give the information required for proof completely and truthfully on request.

Yamaha provides access to the Service to you in the respective current version via the internet for the duration of this Agreement. The Service is a website where system integrators, dealers, and other professional users can download product-related information, firmware and software.

Use of the Service requires you to register for a Yamaha Music ID for Business account on Yamaha’s website, for which separate terms of use apply. These terms can be found under https://business.member.yamaha.com/ww/terms_of_use/index.html.

Yamaha may make changes to the Service at short notice, or without prior notice, where this is necessary to maintain or secure the Service. Yamaha may update and further develop the Service at its own discretion, under consideration of your interests in the Service. Yamaha is entitled to modify the Service within reasonable scope without prior notice. Yamaha will notify you of significant changes to the Service with reasonable notice.

You may not store or use any illegal content in the Services that violates applicable laws or rights of third parties. You remain responsible for data entered and maintaining any backups of your data. You must check any data and information used with the Services for viruses or other harmful components before uploading them to the Services, and you agree to use state of the art virus protection programs where applicable.

You acknowledge and agree that this Service, including, without limitation, the text, software, scripts, graphics, photos, sounds, digital images, audio clips, music, data, digital audio files and the like ("Materials") and the registered and unregistered trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to Yamaha, subject to copyright and other intellectual property rights under Japan and foreign laws and international conventions.

Yamaha grants you the non-exclusive and non-transferable right to use the Service designated in this Agreement for the duration of the Agreement within the scope and of and only as intended in the Service Description. With respect to Materials made available for download, such as firmware and software (“Downloadable Materials”), Yamaha grants you a further limited, non-exclusive, non-transferable license to download, install, and use such Downloadable Materials solely for the purpose of installing, configuring, supporting, and servicing Yamaha products for you and your end customers in the ordinary course of your business. Materials on the Service are provided to you AS IS. Except for the license expressly granted herein, the Materials may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.

Yamaha reserves all rights not expressly granted in and to the Service, Marks and the Materials. You are not entitled to make the Service available to third parties for use and may not sublet the Service.

You agree not to circumvent, disable or otherwise interfere with security related features of the Service, digital services or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Service or the Materials therein.

This Service may include third-party software (including open source software). When Yamaha indicates that software is third-party software, you shall use such software in accordance with the applicable license terms accompanying the software.

In the Service, your feedback, ideas, and comments on the Service (“Feedback”) may be sent to Yamaha.

You agree to grant to Yamaha a worldwide, non-exclusive, royalty-free license to use, for the duration of the Agreement, your Feedback sent to Yamaha through the Service as well as any invention, device, or creation that may be contained in such Feedback are transferred to Yamaha in any way, including, but not limited to incorporating it into products or other existing products or services of Yamaha.

Yamaha reserves the right but does not undertake the obligation to: (a) monitor the Service for violations of this Agreement; (b) take appropriate legal action against anyone who violates applicable laws or this Agreement, including, without limitation, reporting you to local, national, or international law enforcement authorities; and (c) to otherwise manage the Service in a manner designed to protect the rights and property of Yamaha and others.

Without limiting any other provision of this Agreement, Yamaha reserves the right to terminate the accounts of infringers without notice. Yamaha is entitled to immediately block your use of the Service, and any related services offered by Yamaha, if there is reasonable suspicion that you use the Service illegally and/or infringe the rights of third parties. A reasonable suspicion for an illegality and/or a violation of rights exists in particular if courts, authorities and/or other third parties inform Yamaha thereof. Yamaha will undertake to notify you of such action. Yamaha will lift the suspension if and as soon as the suspicion is invalidated.

You require a Yamaha Music ID for Business account to use the Service. Separate terms and conditions apply for this account. These terms can be found under https://business.member.yamaha.com/ww/terms_of_use/index.html. For instructions on how to sign in, please refer to the Yamaha Music ID for Business FAQ page.

The Service is currently a free offer by Yamaha. Yamaha reserves the right to charge for the Platform or any part thereof in the future. You will be informed about this with reasonable notice.

• 9.1
  • For damages with respect to injury to health, body or life caused by Yamaha, Yamaha’s representatives or Yamaha’s agents in the performance of the obligations under this Agreement, Yamaha is fully liable. Yamaha is also fully liable for damages caused by intent or gross negligence by Yamaha, Yamaha’s representatives or Yamaha’s agents.

• 9.2
  • In the case of a paid service, Yamaha is fully liable for damages which result from the absence of a quality which was guaranteed by Yamaha.

• 9.3
  • In the case of a paid service, if damages, except for such cases covered by sections 9.1, 9.2 or 9.4, with respect to a breach of a contractual core duty are caused by slight negligence, Yamaha is liable only for the amount of the damage which was typically foreseeable. Contractual core duties, abstractly, are such duties whose accomplishment enables proper performance of an agreement in the first place and whose performance a contractual party regularly may rely on.

• 9.4
  • Yamaha’s liability based on the provisions on product liability resulting from remains unaffected.

• 9.5
  • Any further liability of Yamaha is excluded. Yamaha is not liable for any lack of economic success.

• 9.6
  • Yamaha is not liable for any loss of data insofar as damage results from your failure to perform backups ensuring that lost data could have been restored with reasonable effort.

• 9.7
  • The limitation period for claims for damages against Yamaha expires after one (1) year, except for such cases covered by sections 9.1, 9.2 or 9.4.

• 9.8
  • The limitations of liability shall also apply mutatis mutandis in favor of any representatives, employees and agents of Yamaha.

The following clause 9 shall apply if you are registered user in the United Kingdom:

Nothing in this Agreement limits any liability which cannot legally be limited, including liability for: (i) death or personal injury caused by negligence; or for (ii) fraud or fraudulent misrepresentation.

Yamaha, its partners, service providers, affiliates or any of their respective directors, officers, employees or agents, will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, for any (i) loss of profits, (ii) loss of revenue or sales, (iii) loss of use or corruption of software, data or information, and (iv) any indirect or consequential loss arising under or in connection with the Agreement.

Yamaha's total liability to you for all losses arising under or in connection with this Agreement will in no circumstances exceed £100, or the price of any annual fee charged in respect of the Platform (if greater).

The use of the Service is further governed by the Yamaha Music ID for Business Privacy Policy and the Yamaha Music ID for Business Cookie Policy. These policies describe in detail which categories of personal data are processed, for which purposes the processing takes place, and the rights granted to data subjects.

Yamaha processes personal data exclusively within the scope defined by these policies and does not use data beyond the purposes and procedures outlined therein. The use of cookies and comparable technologies in the Service likewise follows the Yamaha Music ID for Business Cookie Policy. The existing OneTrust configuration is used for this purpose; no additional or separate cookie settings are required for this Service.

You shall maintain in confidence, shall not disclose or divulge to any third party and shall not use for any purpose other than the performance of this Agreement, any and all of Yamaha’s information disclosed to or acquired by you in connection with this Agreement as confidential information.

However, the confidential information shall not include:

(i) information in the public domain at the time of disclosure thereto;

(ii) information which was already known by you without any obligation of confidentiality at the time of disclosure thereof;

(iii) information which entered the public domain through no fault of you;

(iv) information disclosed to you by a third party entitled to make such disclosure; or

(v) information independently developed by you.

Your confidentiality obligations under this Agreement shall continue for a period of three (3) years after the termination or expiration of this Agreement.

The present Agreement and any disputes arising from the use of the Service shall be governed by German law. Mandatory provisions of the laws of the jurisdiction of your habitual residence shall remain unaffected.

If you are a merchant, a legal entity under public law or a special fund under public law or assets or if its general place of jurisdiction is not in the Federal Republic of Germany, the exclusive - including international - venue for any disputes arising from the business relationship between us and the customer shall be the one for the Yamaha subsidiary for your country or region. Mandatory statutory provisions regarding exclusive venue shall remain unaffected.

You can check the choice of law and forum for the Yamaha subsidiary for your country or region here.

This Agreement shall remain in full force until terminated by either party with two weeks prior written notice (email is sufficient). The Service requires mandatory a valid Yamaha Music ID for Business account. This Agreement will terminate automatically with immediate effect if your Yamaha Music ID for Business account is terminated for any reason.

The parties’ right to terminate the Agreement for cause without notice remains unaffected. Such cause exists if the terminating party, taking into account all circumstances of the individual case and weighing the interests of both parties, cannot reasonably be expected to continue the contractual relationship until the agreed termination or until the expiry of the regular notice period of two weeks. Once the Agreement has been terminated, Yamaha will delete your user account and any data provided by you; we may retain data that belongs to your organization. Additionally, data subject to retention requirements may be retained.

In no event shall Yamaha be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, act of God, acts or orders of governmental authorities, fire, flood, typhoon, tidal wave, or earthquake, war (declared or not), rebellion, riots, strikes, work stoppages, accidents, terrorism, civil or military disturbances, pandemic, nuclear or natural catastrophes, interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.

Yamaha will notify all users with whom it maintains account information of such modifications.

Any and all changes to this Agreement will also be reflected on this Website and will be applied with your prior acceptance, which you give implicitly by continuing to use the Service after being noticed.

In case of factual or legal developments that (a) were unpredictable for Yamaha at the time of entering into the contract, (b) Yamaha did not cause and cannot influence and (c) require adaptation of these terms, Yamaha may, with due consideration to your reasonable interests, amend, supplement or replace these terms. The same applies in case Yamaha introduces new products or features that require a contractual arrangement.

When you visit the Website or send e-mails to us, you are communicating with us electronically.

You consent to receive communications from us electronically.

Yamaha will communicate with you by e-mail or by posting notices on the Website.

All agreements, notices, disclosures and other communications that Yamaha provides to you electronically will satisfy any legal requirement that such communications be in writing.

This Agreement constitutes the entire agreement between you and Yamaha regarding the use of the Service.

This Agreement supersedes any and all previous proposals, negotiations, writings and other communication between you and Yamaha.

The failure of Yamaha to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.

This Agreement will be binding upon and inure to the benefit of each party and their respective assigns.

You may not assign your rights under this Agreement to any third party; Yamaha may assign its rights under this Agreement with your prior consent. In this respect, you agree that such assignment will release Yamaha from its rights under the Agreement for the future.

This Agreement operates to the fullest extent permissible by law.

If any provision or part of a provision of this Agreement is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.

The provisions herein dealing directly or indirectly with intellectual property, disclaimers of warranties, limitation of liability, compliance with laws and regulations, security, dispute resolution and use restrictions and prohibitions continue to apply and shall survive the termination or expiration of any relationship between you and Yamaha.

Last modified: 2026-06-30